Centre for Social Informatics

Cyber Violence against Women and Girls is increasing – particularly in times of COVID-19

Due to the COVID-19 crisis and the restrictive measures taken worldwide, violence against women and girls seems to have increased. Women's rights groups and victims support groups reported an increase of domestic violence and dramatic effects on the sexual and reproductive rights of women and girls. However, another aspect of the crisis is still under-reported and official data is lacking: The effects of COVID-19 on cyber violence against girls and women are still under investigation.

17. November 2020 | News

Presentation of the projects results on the ISG 12th World Conference of Gerontechnology

The Centre for Social Informatics participated at 12th World Conference of Gerontechnology. We gave two presentations, among others on the psychosocial impacts of telemonitoring system utilization and on the psychological outcomes of telecare use in informal care and as i-evAALution research partner participated in the preparation of the presentation on the i-evAALution randomized control trial.

16. November 2020 | News

Telemedicine intervention study presented at the ISG 2020 conference

Dr. Katja Prevodnik presented the results of an intervention study on the use of telemedicine equipment among patients with chronic disease at the ISG 2020 conference, which took place in early October in virtual form. The research group was invited by prof. dr. Walter Boot, who organized a symposium about International perspectives on technology use: Adoption, proficiency, and relationships with health and well-being.

10. November 2020 | News

Poster presentation at the GSA 2020 conference: Telemedicine intervention on patients with chronic conditions

The research group working on the project Understanding and analysis of users’ needs for the development of e-services for integrated social and health care in the aging society attended the virtual annual conference of The Gerontological Society of America. They presented a poster with the results of an intervention study on the use of a telemedicine system among patients with chronic diseases in Slovenia.

10. November 2020 | News

About the centre

The Centre for Social Informatics (CSI), established in 2011, currently includes 26 researchers. Their research fields refer to web survey methodology and the use of digital technology in social science data collection in general, safe use of the Internet, digital inequality, eHealth and eCare.

Researchers at CSI are one of the world’s leading groups in the area of the web survey methodology. They have published numerous scientific articles and developed a tool for creating and managing web surveys EnKlikAnketa (OneClickSurvey: http://english.1ka.si/).

In 2015, they gathered their scientific findings in the Web survey methodology book (Callegaro, Lozar Manfreda and Vehovar) published by Sage.

Since January 2015, the CSI has been granted with the research programme “Internet Research”, directed by prof. Vasja Vehovar, PhD, which aims to investigate the Internet as an object and as a tool for social science research. 

Head of CSI: Jernej Berzelak, PhD

> CSI leaflet

E-mail: cdi@fdv.uni-lj.si, Tel: +386 1 5805 286

Simona Hvalič Touzery, PhD, published an article in scientific journal Human Systems Management

Simona Hvalič Touzery, PhD, member of the Centre for Social Informatics FSS UL, published an article in co-authorship with Brigita Skela-Savič, PhD, Sanela Pivač, PhD from Angela Boškin Faculty of Health Care and Katarina Babnik, PhD from Faculty of Arts, University of Ljubljana. The article was published in the journal Human Systems Management titled Measuring individual and work-related correlates of employees well-being with a short form of the psychological general well-being index : a pilot validation study in Slovenia.

16. November 2020 | Publications

New article about socially unacceptable discourse on Facebook news portals

Vasja Vehovar, PhD, member of the Centre for Social Informatics, published an article together with Blaž Povž, Darja Fišer, PhD, Nikola Ljubešić, PhD, Ajda Šulc, Dejan Jontes, PhD. The article was published in Teorija in praksa and deals with the socially unacceptable discourse on Facebook news portals.

7. July 2020 | Publications

Social media and CSI newsletter

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Newsletter Archive (October 2017, May 2018)



National projects


OneClickSurvey An open source application for creating, conducting and analyzing online surveys. The use is free of charge. More >>


Internet research - Research programme that covers the Internet as a research object and the Internet as a tool for social science research. More >>


UL student's surveys – Conducting of student's surveys at University of Ljubljana to evaluate the courses, professors and to measure the general satisfaction of students. More >>



Factors impacting intention to use smart technology enabled care services among family carers of older people in the context of long-distance care - More >>


Understanding and analysis of users' needs for the development of e-services for integrated social and health care in the aging society - More >>


Using paradata to evaluate response quality in surveys - Addresses data quality of computer assisted surveys. More>>


Integration of mobile devices into survey research in social sciences: Development of a comprehensive methodological approach. More >>


Digital transformation of quantitative data collection in social science research: Integrating survey data collection in social science research. More >>


New technologies, new inequalities? Theoretical and empirical investigation of the role of mobile Internet access in differential engagement with online services. More >>

All national projects >>

International projects


CYBERSAFE -  Project deals with cyber violence against woman and girls. More >>


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CYBERVAW - The objectives of the project are to raise awareness, combat gender stereotypes, prevent, reduce and change attitudes towards cyber violence and harassment against girls and women in Slovenia. More >>



COOP4HEALTHCARE - Addresses the challenges of improving health cooperation and providing balanced, modern, and high-quality care to all population areas on a local and independent basis. More >>

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sCAN - The aim of the project is to count online hate speech using a multidimensional approach. More >>



 i-evAALution - integrating and evaluating AAL solutions. More >>



BEHAVE - SEE beyond Hate: Learning and Acting to Counter Hate Speech Online in South East Europe. More >>


ITHACA - Project involves 9 European regions with a shared ambition to accelerate the scaling up of smart health and care innovation that can support active and healthy living. More >>

Safe.Si - Awareness project about safer internet usage and safe usage of all other new technologies. More >>


Hotline Spletno oko - Enables internet users anonymous report of hate speech and child sexual abuse images while they come across online. More >>

All international projects >>

Highlighted publications

Going online on behalf of someone else : characteristics of Internet users who act as proxy users
REISDORF, Bianca Christin, PETROVČIČ, Andraž, GROŠELJ, Darja
New media & society, ISSN 1461-4448, 2020, vol. , no. , 21

Social informatics research : schools of thought, methodological basis, and thematic conceptualization
SMUTNY, Zdenek, VEHOVAR, Vasja
Journal of the Association for Information Science and Technology, ISSN 2330-1635, 2019, 11 str

Web versus other survey modes : an updated and extended meta-analysis comparing response rates
Journal of survey statistics and methodology, ISSN 2325-0984, 2019, vol. , no. , str. 1-27

Robot acceptance model for care (RAM-care) : a principled approach to the intention to use care robots
Information & Management, ISSN 0378-7206, 2020

Improving the measurement of older adults' mobile device proficiency : results and implications from a study of older adult smartphone users
PETROVČIČ, Andraž, BOOT, Walter Richard, BURNIK, Tomaž, DOLNIČAR, Vesna
IEEE access, ISSN 2169-3536, 2019, vol. 7, str. 150412-150422

Predictors of seniors' interest in assistive applications on smartphones : evidence from a population-based survey in Slovenia
PETROVČIČ, Andraž, PEEK, Sebastiaan, DOLNIČAR, Vesna
International journal of environmental research and public health, ISSN 1660-4601, 2019, vol. 16, no. 9

Oblike in dejavniki dostopa do interneta v Sloveniji

Teorija in praksa : revija za družbena vprašanja, ISSN 0040-3598, apr.-jun. 2019, letn. 56, št. 2, str. 601-622, 747

Smart but not adapted enough : heuristic evaluation of smartphone launchers with an adapted interface and assistive technologies for older adults
Computers in human behavior, ISSN 0747-5632. Feb. 2018, vol. 79, str. 123-136

Design of mobile phones for older adults : an empirical analysis of design guidelines and checklists for feature phones and smartphones
International journal of human-computer interaction, ISSN 1044-7318, 2018, vol. 34, no. 3, str. 251-264

Meta-Analyses in Survey Methodology: A Systematic Review

Public Opinion Quarterly, ISSN 0033-362X, 2018, vol. 82, no. 4, str. 641-660

Web survey methodology
Sage, 2015. XX, 318 str.

Bibliography (June 2020)

Research and expertise


  • Cyberbullying prevention
  • Countering child abuse online
  • Countering hate speech
  • Internet addiction prevention
  • Improvement of digital literacy and etiquette


  • Social informatics
  • Information society policymaking
  • Internet of Things
  • Active assisted living
  • eCare & eHealth services
  • ICTs in education


  • ICT and elderly
  • ICT and youth
  • Measuring the digital divide and skills
  • Digital and social inclusion
  • Information society indicators


  • Web survey methodology
  • Social science statistics
  • Survey methods
  • Mixed-mode survey designs
  • New technologies in social science research
  • Mobile research
  • Data science


  • Social media
  • Social network sites
  • Serious games
  • E-learning
  • E-management


  • Human-computer interaction
  • Web usability
  • Mobile usability
  • Designing for Older Adults
  • User-centered design