User experience research

Raziskovanje uporabniške izkušnje

Course credits:

6.00 ECTS / 60 (30 hours of lectures, 0 hours of exercises, 30 hours of seminars, 0 hours other forms of work)

Course holder:

izr. prof. dr. Andraž Petrovčič

Lecturers:

• Assoc. Prof. Bojana Lobe

Type:

Required

Language:

Slovenian

Semester:

Second semester

Study degree

2. level

Course execution:

• Postgraduate Programme of Social Informatics

Short content

This course covers the conceptual frameworks and applied methodologies for user experience research. The focus of the course is on learning and mastering a variety of usability assessment methods/techniques such as usability testing, usability inspections, surveys, interviews, and focus groups, as well as field methods. In the first part students will get acquainted with central notions and the history of user experience research in the context of usability assessment methods and the HCI. They will also gain knowledge about the interdisciplinary nature of user experience research and its role in the design of systems. In the second part, students will be introduced with usability research standards, ethical and legal aspects of user experience methods, and the general aspects of user requirement activity. In the third part, they will learn the basic techniques of these methods, their strengths and weaknesses, their measurement characteristics, their experimental and (non)experimental design properties, their validity and reliability, and how they are being applied to product development and assessment across various stages of the product design cycle