Frequently Asked Questions (FAQ)

Frequently Asked Questions

• How do I join the library?

  Anyone who presents a valid identity card at the loan counter, signs a statement and is prepared to consider the order of the library, can become a member of the library.
  University students and the unemployed with ESS certificate do not pay membership fees upon enrolment to the library. Other categories of users are charged the membership fee according to the library price list.

  In the library is also possible online enrollment for students of UL with digital student identity. Annual membership fee is already paid at enrollment at the faculty.

• For how long is my membership valid?

  Users can become members for 1, 3, 6 or 12 months. The membership fee is charged accordingly to the selected duration of the membership.
  Students of University of Ljubljana (UL) who are enrolled to any of UL member faculties in the current academic year, have a valid membership for the current academic year.

• Can I pay my financial obligations to the library via bank transfer?

  Yes. You can wire the money to our bank account. If you're transfering money from a non-Slovenian bank, you'll also need some additional information that are listed below.
  
  Bank account number: 01100-6030708283
  
  IBAN: SI56 01100-6030708283
  
  Reference: 50000-133
  
  SWIFT: BSLJSI2X
  
  

  Additional information for bank transfers from non-Slovenian banks:

  Name of the account holder: UNIVERSITY OF LJUBLJANA, FACULTY OF SOCIAL SCIENCES

  Full address of account holder (street and nr): KARDELJEVA PL. 5

  Locality & Post code: 1000 LJUBLJANA

  Country: SLOVENIA

   

  Name of the bank: BANKA SLOVENIJE

  Branch address (street and nr - PO box not accepted): SLOVENSKA CESTA 35

  Locality & Post code: 1000 LJUBLJANA, SLOVENIJA

• Is demurrage charged every day of the year?

  No. Demurrage will only be charged for the days when the library is open - that is only weekdays and saturdays, but not on sundays and public holidays.

• I lost or damaged borrowed material. What should I do?

  In case you have lost or damaged borrowed material, there are two options: You can replace the material in question yourself (you also pay the cost of the material processing) or the library orders a new copy of lost/damaged material (you pay the costs of acquisition and processing of the material according to price list).
  
  If the lost material can not be supplied, the situation is more difficult. In this case a member must reimburse material in question according to the library price list. Such situations are handled individually by the head of the library.
  
  Users are advised to be careful about damaged material when they're borrowing it at the loan counter. Members should warn a librarian to take a notice of material damage.

• How can I avoid demurrage?

  You should take notice of the material return date. You should also review e-notification settings in "My Library" web application. You can set notifications for reservation expiry, availability of reserved material, forthcoming expiry of loan period, forthcoming overdue notice, membership expiry, about outstanding debts and general library messages. Make sure to extend your loan on time or to return the material.
  
  The loan period can be extended (if it has not yet expired and if material has not yet been reserved by another member):

  • personally in the library,
  • by phone (01 5805150),
  • via "My Library" web module (all financial obligations to the library must be settled).

• How do I get a password to access "My Library" web application?

  Users get username and password for "My Library" web application when they enrol in the library. User data can be changed the web application by users themselves. In case of problems with the password, please contact the librarian at the loan service or send e-mail to izposoja.odkjg@fdv.uni-lj.si. Instructions for web application use can be reviewed here.

• Can I reserve a book from home?

  Yes. Look for books in our local library catalog click on its title and order it by clicking (Interlibrary loan) via the web application "My Library".
  Books will wait 3 days for you to collect them. Users have the option of cancelling the ordered material if it is not yet ready to collect, but they can not cancel the material that is already prepared for collection at the loan service. Reservations which are not collected after 3 days, will be charged according to the library price list. More detailed procedure of reservation.

• Not all theses are available on-line. How can I get the ones that are not available?

  Bachelor and master's thesis are available on-line from those written in 2003 onwards, the ones that are older are being kept in a  depot and can be borrowed as reading room copies (can not be taken home). Doctoral dissertations are available on-line from those written in 2009 onwards, all doctoral dissertation are also located in open access and can be borrowed as reading room copies for in-library use.
  Some of them that should be accessible on-line according their year of publication are not available because of the authors request and with the permission of the faculty. Those works are available in printed form as a reading room copies.

• Can I suggest a purchase of library material?

  Yes. You can do that by filling out an on-line form "Proposal for material purchase". We will try to take your proposal into account if it is within our financial capacity and in if it is in accordance with ODKJG purchase policies.

• Which databases can I access via remote access with the password for "My Library" web application?

  All members of the library with a password for the Web application "My Library" have access to the databases, but to a different extent, according to their status (students, non-students). In the combined list of information resources under license access restrictions you can see what databases you can access for each type of membership. Students and University staff can access the widest range of collections with the academic license through the Digital Library of UL (DiKUL), with My Library username an password.

• I have a lot of books at home I don't need anymore. Can I donate them to your library?

  Yes, we gladly accept donated material if the material is in good shape and if the content meets the areas covered by our (social science) library. Material donations can be brought to the loan service or you can contact the head of the library with your proposal.