Fourth EEPE event of the Interreg Europe project ITHACA

On 21st and 22nd of March the fourth of nine Exchange of Experience and Peer Evaluation (EEPE) events took place in Spain city of Bilbao (Basque Country). EEPE was attended by Vesna Dolničar and Mojca Šetinc from the Centre for Social Informatics (CSI), and two representatives of the stakeholders – Drago Rudel from MKS, enterprise specialized in telecare solutions, and Anita Jacović from Ministry of Health.

Visiting delegates recognised six key points of a two-day event:

  1. The Basques are good at creating collaboration between enterprises and researchers and brining innovations into the hospitals. However, they might be missing a bit of focus on social innovation. The visiting experts would have liked to know, how the informal caregivers are organized and mobilized.
  2. The visitors saw a lot of great examples of innovations, but almost no scale-up examples. The only example was the impressive unified system to share healthcare data.
  3. The Basques are good at creating partnerships – as mentioned earlier between enterprises and researchers – but are the partnerships effective? Even if you create many new projects and new enterprises emerge, do they last? Moreover, what do the end users feel about the result of the innovation?
  4. In the Basque region, there is many great innovative projects going on, but the process of change management is not clear. What is the good story, what are you doing for the citizen, the visitors asked.
  5. From what they saw, the visitors felt there is disproportionate focus on hospitals and treatment, compared to the much lesser focus on prevention.
  6. The visitors also noted that research is more industry-driven than user-driven. Why not start with the users? What do they feel is missing, and what would they like their healthcare system to be like?

After the EEPE event, Vesna Dolničar and Mojca Šetinc attended project partners’ meetings that were held on March 22nd afternoon and morning of March 23rd. Both meetings were also attended by project team and CSI member Nejc Berzelak.

Source – official project website: More information about the project is available on project’s Facebook page and Twitter account (@ITHACA_health).